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Missing Btc


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Hi. I moved BTC from crypto.com to coinbase and never received my btc. The transaction looks to be completed and spent on the Blockchain but I never received it.

The problem was that my coinbase account was restricted at the time of transfer which I quickly rectified but the BTC transaction disappeared from coinbase.   The transaction was showing as pending on coinbase for about 10 min before disappearing from coinbase. 

I am on the third attempt at contacting support after many many hours trying to resolve this but the first 2 attempts the case was closed as resolved. I have a case number again and in the long wait again for support to respond.  This happened 2 months ago.

Where has my BTC gone, is it recoverable?

Thanks to anyone who can help?

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  • 3 months later...

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